Psychiatr News May 19, 2006
Volume 41, Number 10, page 4
© 2006 American Psychiatric Association
The Medical Director's Desk
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New Online Profile Will Help Us Serve You, Our Patients Better
James H. Scully, Jr., M.D.
James H. Scully Jr., M.D., is medical director and CEO of APA.
APA is pleased to introduce an easy online method for members to update
their member profiles. This will help expand the reach of the Online APA
Membership Directory and better serve the needs of our membership. It will
increase APA's knowledge of its members, and the new detailed membership
information will enhance preparedness in the event of future crises and for
other key functions.
The revised online profile update, which was scheduled to go live on May 8,
is called the Membership Profile Update and will result in a more effective
Online APA Membership Directory. By improving the ability to change contact,
biographical, and professional practice information, the profile update will
make it easier to contact other members, make dependable patient referrals,
and make accurate information more easily accessible.
The information obtained from the Membership Profile Update will be of
great benefit to APA in times of national emergencies. In the days following
last year's devastating series of hurricanes, APA was inundated with questions
through phone calls and e-mails from members seeking information on how to
help, where to get help, placing referrals, and other key information. APA
united internally and with other organizations to provide this information to
those who sought it. The Membership Profile Update will expand APA's ability
to harness member resources in the event of a crisis by providing a way to
identify members with experience in specific practice settings. For example,
if there is a need to find a forensic psychiatrists in Boise, Idaho, APA will
have the capability to locate one quickly.
The objective of the profile update is to ensure that the demographic and
practice profile data on APA members, including languages spoken and areas of
expertise, are available to create a more comprehensive picture of our
membership and the variety of professional skills we possess.
The Membership Profile Update comprises four sections: contact information,
educational and professional background, current practice and professional
activities, and other pertinent information. Members can indicate whether they
wish to list part or all of their member profile on the secure, Online APA
Membership Directory.
The membership update program can be accessed at
<http://memprofupdate.psych.org>.
The Membership Outreach Program, another exciting program offered through
APA's Membership Department, was created to provide training and orientation
to new district branch executives and staff on all aspects of
membership-processing operations. In an effort to improve support offered to
the district branches and state associations (DB/SAs), the program provides
monthly training to various DB/SAs. This has resulted in the quick and
accurate processing of all membership actions and better service to all
current and new members.
At the beginning of the year, APA offered members the opportunity to pay
membership dues online, which has proved to be a great benefit. Since late
January, almost 800 members have taken advantage of the new opportunity. In
addition, since the beginning of the year, members have had the ability to pay
dues through an automatic monthly payment plan in which a member's credit card
is automatically charged a prorated amount of dues on a scheduled monthly
basis. Approximately 460 members have opted in to the payment-plan program to
date, compared with about 325 at the end of last year when the program was
still a pilot test for early career psychiatrist members. These advances have
helped reduce the administrative burden on staff members.
Members can try out the new Membership Profile Update in the APA Member
Center at this month's annual meeting in Toronto.
APA strives to provide the highest level of service that consistently
exceeds the expectations of our members. We continue to look for ways to
improve your membership experience and welcome your comments and suggestions.
Get information about faster international access.
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American Psychiatric Association.
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